SAP Knowledge Base Article - Public

2622775 - Custom MDF: You do not have the permission to view workflows in Extension Center

Symptom

  • I am trying to configure an extension in the SuccessFactors extension center but I have come across a permission issue with the Workflow portion of the extension.  
  • I would like to configure a workflow but an error message is displayed saying "You do not have the permission to view workflows."  
  • Cannot find Workflow option for permissioning under Manage Foundation Objects section in Permission Roles

Environment

  • SuccessFactors Cloud HCM: MDF
  • SuccessFactors Cloud HCM: Extension Center
  • SuccesSFactors Cloud HCM: Workflow

Reproducing the Issue

  1. Head to Extension Center
  2. Select and extension and select the Workflow screen
  3. The message is displayed
    You do not have the permission to view workflows.

Cause

Workflow is a Foundation Object. The reason for this error could be due to one the following reasons

  1. Your instance does not have EC Foundation Objects enabled or
  2. You do not have the Workflow foundation object configured in your Corporate Data Model in provisioning
  3. You have the Workflow FO configured, however it has not been permissioned in the required role

Resolution

Most of the non-EC customers do not have EC Foundation Objects enabled on their instances. However, there is no resctriction on using EC Foundation Objects in a non-EC instance.

Therefore, if you would like to use workflows on custom MDF Extensions/Objects, reach out to your implementation partner team or otherwise Professional Services for making the necessary configurations as this will be a configuration request.

If you already have the Workflow FO already configured, then on the Permission settings page, select > Administrator Permissions > Manage Foundation Objects Types > Workflow , and select the following:

○ View (Note that this is selected by default)
○ Create
○ Insert
○ Correct
○ Delete

Keywords

workflows workflow MDF, metadata framework Extension Center , KBA , LOD-SF-MDF-WFL , MDF Workflows , LOD-SF-MDF-XC , Extension Center , Problem

Product

SAP SuccessFactors HCM Core 1802