2622605 - LMS: Missing Countries in Native User Data Retention APM

SAP Knowledge Base Article - Public

2622605 - LMS: Missing Countries in Native User Data Retention APM

Symptom

  •  Not all countries are listed in Native User Data Retention APM

Environment

SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to References > Geography > Countries > Search. Take note of the total records.
  2. Go to System Admin > Automatic Processes. Observe that the list of countries in 'User Country' is less.

Cause

This is an expected behavior.

Only countries that have users assigned to them will be in the list.

See Also

2619585 - User Data Removal in SAP SuccessFactors Learning - User Assistance Documentation Links

Keywords

contry, countries, Native User Data Retention APM, purge, learning, LMS , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions