SAP Knowledge Base Article - Public

2622296 - Organizational Data Cannot be Modified in a Deal Registration When it is in Submitted or Accepted Status

Symptom

The organizational data you edited in a Deal Registration is not saved by the system.

Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Reproducing the Issue

Prerequisite: You created a Deal Registration object, and it reached the status Accepted or Submitted.

  1. Go to the Sales workcenter.
  2. Go to the Deal Registration view.
  3. Open the accepted or submitted Deal Registration.
  4. Click Edit.
  5. Update the Sales Unit field.
  6. Hit save.

The update was not successful. The Deal Reg. gets saved with the previously entered data.

Cause

Fields like Sales Unit become read-only when a Deal Registration reaches the status Accepted or Submitted, hence they cannot be changed.

Resolution

This is the expected system behavior.

Keywords

Deal Reg, Deal Registration, Submitted, Accepted, Deal Reg Status. , KBA , LOD-CRM-PRT-DR , Deal Registration , Problem

Product

SAP Cloud for Customer all versions