SAP Knowledge Base Article - Public

2621385 - Purchase Request not Created From Sales Order


You have added a service to a Sales Order and changed the Fulfillment for External. You expected to have a Purchase Requested created, however the system did not generate anything.


SAP Business Bydesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Select the Sales Order ID ABC (ABC represents the ID of the Sales Order).
  4. Click the Edit button.
  5. Click the View All button.
  6. Navigate to the Items tab.
  7. Select the line with the item type Service.
  8. Change the Fulfillment for External.

You release the document and no Purchase Request is created.


The system is not design to create Purchase Requests from Sales Order documents with Service which have the fulfillment as External.


This is the expected behavior.

See Also

Third-Party Field Service and Repair


Sales Order; External; Fulfilment; Purchase Request; , KBA , AP-SLO-SO , Sales Order , Problem


SAP Business ByDesign 1802 ; SAP Business ByDesign 1805