SAP Knowledge Base Article - Public

2621385 - Purchase Request not Created From Sales Order

Symptom

You have added a service to a Sales Order and changed the Fulfillment for External. You expected to have a Purchase Requested created, however the system did not generate anything.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Select the Sales Order ID ABC (ABC represents the ID of the Sales Order).
  4. Click the Edit button.
  5. Click the View All button.
  6. Navigate to the Items tab.
  7. Select the line with the item type Service.
  8. Change the Fulfillment for External.

You release the document and no Purchase Request is created.

Cause

The system is not design to create Purchase Requests from Sales Order documents with Service which have the fulfillment as External.

Resolution

This is the expected behavior.

See Also

Third-Party Field Service and Repair

Keywords

Sales Order; External; Fulfilment; Purchase Request; , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805