SAP Knowledge Base Article - Public

2621031 - When Creating a Workflow Rule There is no Status Field Available For the Business Object Assignment

Symptom

When creating a new Workflow Rule, the Status field is not available for selection for the Business Object Assignment.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Workflow Rules view.
  3. Select the New button.
  4. In the Business Object field, select the value Assignment.
  5. Choose a value in the Timing field.
  6. Go to the Define Conditions tab.
  7. Select Add Group.
  8. The Status field is not available for selection.

Cause

The field is called Assignment External Status Code.

Resolution

When creating a Workflow Rule with the Business Object Assignment, the Status field is called Assignment External Status Code.

Keywords

Administrator, Assignment, Workflow Rule, Status field , KBA , administrator , assignment , workflow rule , status field , LOD-CRM-PM-SRV , C4C Product Management - Service , Problem

Product

SAP Cloud for Customer add-ins all versions