SAP Knowledge Base Article - Public

2621009 - Mobile settings are not being saved in story template within the SAP Analytics Cloud

Symptom

  • Mobile settings are not saved with the story settings when saving a responsive story as template.
  • Editing the pictures is needed manually in each template.

Environment

  • SAP Analytics Cloud 2018.4.1

Reproducing the Issue

  1. Create a responsive story.
  2. Add a picture on the canvas.
  3. Disable the mobile setting by clicking on the picture, then go to [...] > Mobile > Enable.
  4. Save story as a template.
  5. Create a new story based on that template created previously.
  6. Observe that the setting is not saved, i.e. the picture is still enabled for mobile.

Cause

When a story is saved as a template, the mobile enable state of each tile/widget is not saved. The reason for this is when a new story is created from the previously created template, the tiles on the page are like the objects manually added to the page via the + menu item in the toolbar, in which the mobile enable state is on by default.

Resolution

This behaviour by design. An enhacement request has been created for it:https://influence.sap.com/sap/ino/#/idea/210100

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, responsive, mobile, enabled, templates, save as template, , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0