2620629 - Sales Quote Approval Process tab not showing Approver

SAP Knowledge Base Article - Public

2620629 - Sales Quote Approval Process tab not showing Approver

Symptom

You have created and saved a Sales Quote document, however, the Approval Process does not show the approval workflow expected.

Environment

SAP Business Bydesign

Reproducing the Issue

1. Go to the New Business work center
2. Select the Sales Quotes view
3. Search for the Sales Quote ABC (ABC represents the ID of the Sales Quote)
4. Click the Edit button
5. Click the View All button
6. Navigate to the Approval Process tab
Approval Process is empty

Cause

The Approval Process tab will only display information when you submit the document. Once you click on the Submit button, the approval process which has been configured in the system will be triggered and information will be displayed.

Resolution

This is the expected system behavior.

Keywords

Sales Quote; Approval Process; Workflow , KBA , AP-CQP , Customer Quote Processing , Problem

Product

SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1805