SAP Knowledge Base Article - Public

2620217 - Consolidated Single Workflow Email Notification to Approver and CC Roles


In a workflow there are some users in the Approver step and also in the CC role. Instead of a separate mail to each users, is it possible to have a single mail with approvers in To and CC roles in CC of the email?


Successfactors - Employee Central Workflows


  • This is currently not supported.
  • However, we encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at For detailed steps on how to raise an enhancement request please follow KBA Article #<2090228> on “How to submit an enhancement request”.


Workflow Email To CC Notification Single Workflow Approver Roles , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Product Enhancement


SAP SuccessFactors HCM Core all versions