2620210 - Dashboard Does Not Show Data

SAP Knowledge Base Article - Public

2620210 - Dashboard Does Not Show Data

Symptom

You have created a dashboard, however after executing it, you cannot access any data. You may see a message like

'No report data available to display; check the selection' or similar.

You are sure however that the report views you embedded have results.

Environment

SAP Hybris Cloud for Customer

Cause

You have assigned this dashboard to a business role, to which your user is not assigned. At the same time, you are a key user. Hence you are authorized to view all dashboards, but due to the missing business role, you are not authorized to view the dashboard data.

Resolution

  1. Go to the Analysis work center, select the Dashboard view.
  2. Select the respective dashboard and click on Edit.
  3. In step 1, if the authorization is custom, you can check which business role it is assigned to.

Please make sure that all users required to work with this dashboard are assigned to this business role. User assignments can be changed in the Administrator work center.

Keywords

Dashboard, No report data available to display, business role , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Hybris Cloud for Customer all versions