SAP Knowledge Base Article - Public

2619526 - How To Include Employees In An E-Mail Blast

Symptom

You want to include employees in an e-mail blast.

Environment

SAP Hybris Cloud for Customer

Cause

If the Include Employees box is not checked, employees will not be included.

Resolution

In the E-mail Blasts dialog, set the flag for Include Employees to allow marketing administrators to send e-mail blasts to employees listed in a target group. When you select this flag, the e-mail blast that will be sent out includes target group members (accounts, individual customers, contacts, etc) as well as the employees listed under the Employees tab screen
Please don't hesitate to get back to us, should you have any further issues regarding this incident.

See Also

Administrator Guide

Configuring Target Groups
Include Employees in Target Groups in E-mail Blasts

Keywords

Include Employees, E-mail Blasts, Target Groups, Mass, notification , KBA , LOD-CRM-ELM , Email Blast , LOD-CRM-MKT-TG , Target Groups , How To

Product

SAP Cloud for Customer add-ins all versions