2618951 - Error Message E-mail Address is Invalid: Not listed in Allowed Email Domain.

SAP Knowledge Base Article - Public

2618951 - Error Message E-mail Address is Invalid: Not listed in Allowed Email Domain.

Symptom

When trying to send a sales quote Via E-Mail getting below error message:

E-mail Address is Invalid: Not Listed in Allowed Email Domain.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Select the Sales Quotes view.
  3. Open Sales quote ABC (ABC represents sales quote id).
  4. Click on the Actions button.
  5. Click on Submit button.

The error message "E-mail address is invalid: Not listed in allowed email domain." occurs.

Cause

The domain is not listed as allowed e-mail domain.

Resolution

  1. Go to the Sales work center.
  2. Select the Sales Quotes view.
  3. Open Sales Quote ABC (ABC represents sales quote id).
  4. Go to Involved Parties tab.
  5. Here Party role Sales Unit has e-mail address example@example.com (example@example.com represents e-mail address).

Now follow the below steps:

  1. Go to the Business Configuration work center.
  2. Select the Overview view.
  3. Search for the configuration element E-Mail and Fax Settings and open it.
  4. Click on the hyperlink E-Mail and Fax Settings.
  5. Click the Add button in Allowed Sender E-Mail Domains.
  6. Enter the example.com
  7. Click the Save and Close button.

You will now be able to send the sales quote via e-mail to any e-mail address with this domain.

 

See Also

2233947 - Error Message When Trying to Send a Sales Quote Via E-Mail: E-mail Address is Invalid: Not Listed in Allowed Email Domain.

Keywords

Sales Quote, Submit, Error , KBA , sales quote , error , submit , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Hybris Cloud for Customer all versions