SAP Knowledge Base Article - Public

2618821 - Users' Catalog search preferences are not consistent

Symptom

Preferences from Users' search in catalog (Language and Currency) are not consistent with Users' last change.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Access Learning Catalog from User's side;
  2. Change search preferences (language and/or currency);
  3. Perform a search;
  4. Close LMS without logging out;
  5. When accessing Catalog again, it won't retain the last used value.

Cause

By default, this information will only be updated in the database if the user logged out of LMS instead of closing the browser.

Resolution

Kindly logoff from LMS instead of closing the browser window or tab. By doing that, the respective table where this information is retained (PA_STUD_UI_PREFERENCE) will be updated in the database.

As a workaround you can set the 'userUILazyPersistence' setting to false, this way the information will be updated the moment the User makes the change.

  1. Go to System Admin->Configuration->System Configuration->LMS_ADMIN;
  2. Find userUILazyPersistence and set it to false;
  3. Apply changes.

Note that we suggest leaving the setting at the default value.

See Also

2473888 - Identifying if users marked the option "Do not show this page every time I sign in" in the news page

Keywords

Catalog, PA_STUD_UI_PREFERENCE, PREFERENCES, Preference, studentCatalogSearchUIPreferencesVOX, Language, Currency, Retain, Stay, Maintain, DB, userUILazyPersistence , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning all versions