2618603 - Webservice throws error 'The quote can not be submitted before it is created with the given price.'

SAP Knowledge Base Article - Public

2618603 - Webservice throws error 'The quote can not be submitted before it is created with the given price.'

Symptom

You created a webservice and since the 1802 release receive the error 'The quote can not be submitted before it is created with the given price.'

Environment

SAP Hybris Cloud for Customer

Cause

In the last release, a bug in the web service CustomerQuoteBundleMaintainRequest_sync_V1 was detected if a manual price
( <ItemMainPrice>) is provided together with a request to submit the quote (<RequestConfirmationIssueIndicator>true</RequestConfirmationIssueIndicator>).

To avoid that such a request is executed, as a quick solution a check for this combination was added (error message "The quote can not be submitted before it is created with the given price.").
The REQUEST Payload provided as attachment in the incident has this problematic combination and therefore the request is rejected.
Within the upcoming release 1805 a larger change in the web service was done to allow a proper execution with this payload. Our developer tested this with the provided payload in our internal 1805 system and it was processed successfully. Due to the size of the change it will only be provided with the 1805 upgrade and not as a hotfix (software correction) beforehand.

Resolution

As a workaround in between, the following statements could be removed from the payload to enable successful processing:
<CompleteSalesQuoteIndicator>true</CompleteSalesQuoteIndicator>
<RequestConfirmationIssueIndicator>true</RequestConfirmationIssueIndicator>
They could be sent in a second update request. Or triggered manually in the C4C UI (Actions Submit and Set as Won, Abschicken and Als Gewonnen kennzeichnen in German).

Keywords

The quote can not be submitted before it is created with the given price, webservice, quote, <ItemMainPrice> , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP HYBRIS C4C 1802