The Created By field is blank in shopping cart X (X refers to shopping cart ID).
SAP Business ByDesign
Reproducing the Issue
Go to Home work center.
- Select Self Services Overview.
- Select Track My Shopping Carts option.
- Search for the shopping cart X.
- Open the shopping cart X.
Created By field is blank
You have created the shopping cart through a web service. The user in the web service is a technical user. The Created By field will be filled only if the shopping cart is created by a business user.
This is the expected system behavior.
shopping cart, created by, shopping cart created by, created by field, SC created by, Created by is blank, Created by blank. , KBA , shopping cart , created by , shopping cart created by , created by field , sc created by , created by field blank , created by is blank , AP-REQ , Internal Request Processing , Problem