2618326 - Upload document panels not available for List B and List C documents

SAP Knowledge Base Article - Public

2618326 - Upload document panels not available for List B and List C documents

Symptom

In E-verify process , Initial Verification Step - Document upload panel is not displayed if Document type provided as List B and List C whereas same is shown if List A is selected.

Environment

All Dc

Reproducing the Issue

List B and List C document type is provided during Onboarding step
In E verify process , step 1 : Initial Verification step
While processing panels , there is No Upload Panel to upload List B and List C documents.

Cause

Expected behaviour

Resolution

Super admin access is needed to check backend keys captured.
Panel used for Uploading Documents is : EV_DocumentUpload

Condition set at backend :
<step name="EV_DocumentUpload" id="EV_DocumentUpload" state="" isEmployeeStep="True">
<filter>
     <condition hrdatakey="BasP_DocumentType" value="13" rule="Equal" />
</filter>
<filter>
     <condition hrdatakey="BasP_DocumentType" value="17" rule="Equal" />
</filter>

<filter>
     <condition hrdatakey="BasP_DocumentType" value="29" rule="Equal" />
</filter>


BasP_DocumentType : 29 refers : BasP_DocumentType_Text :Unexpired U.S. Passport or U.S. Passport Card whereas
BasP_DocumentType : 28 refers : BasP_DocumentType_Text : List B and C Documents

 

if above condition is satisfied than only Upload panel will be displayed.

See Also

NA

Keywords

List B and List C ; List A ; Upload Panel missing ; E-verify ; EV_DocumentUpload , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508