2618184 - The content is locked. Proceed to the next content - Error launching assessment.

SAP Knowledge Base Article - Public

2618184 - The content is locked. Proceed to the next content - Error launching assessment.

Symptom

  • Users are getting the error below when launching LMS built assessments.

The content is locked. Proceed to the next content.jpg

Environment

  • Learning Management System

Cause

  • This issue is caused by the new Course Home feature. This is only a multi-tenant preview opt-in that was set to true for the 1802 preview environments.

Resolution

  • To continue testing any assessments or content, disable this feature as per the KBA 2560044. Once Course Home is disabled done, if you are still experiencing an issue with the assessment content, please update the incident with a Support Access Account who can be assigned the item and providing the itemID.

See Also

  •  Any feedback regarding this preview feature should be presented to our Product Management teams via our Community, please refer to SAP Note 2568602.

Keywords

Course Home, Assessment issue, The content is locked. Proceed to the next content., Alert your Administrator. , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802