The following error is shown when trying to drill down on a bar chart in an SAP Analytics Cloud story using a Live BW Data Connection;
Error:[Error [Server]: Fatal Runtime Exception occured; MsgClass:
Error [Server]: (#687) Node 342 with predecessor 0 not found in heirarchy "PRODUCT_HIER"; MsgClass: BRAIN]
- SAP Analytics Cloud 2018.4.0
Reproducing the Issue
Log in to SAP Analytics Cloud
Create a Live BW Data Connection
Create a Model with a hierarchy defined in the BW backend
Create a story based on this Model
Add a measure and dimension on a Bar Chart
Drill down on one of the bars
Some notes missed in BW side.
This issue has been solved by implementing the SAP notes below：
2567476 - CX_BICS_RUNTIME_EXCEPTION CX_RSR_HIER_MEMBER_NOT_FOUND
2591889 Error reading the data of InfoProvider containing Version dependent Hierarchy
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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