SAP Knowledge Base Article - Public

2617510 - Drill down is not possible on a bar chart when using a Live BW Data Connection in SAP Analytics Cloud and SAP Digital Boardroom (SAC)

Symptom

The following error is shown when trying to drill down on a bar chart in an SAP Analytics Cloud story using a Live BW Data Connection;

Error:[Error [Server]: Fatal Runtime Exception occured; MsgClass:
Error [Server]: (#687) Node 342 with predecessor 0 not found in heirarchy "PRODUCT_HIER"; MsgClass: BRAIN]

Environment

  • SAP Analytics Cloud 2018.4.0

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Create a Live BW Data Connection
  3. Create a Model with a hierarchy defined in the BW backend
  4. Create a story based on this Model
  5. Add a measure and dimension on a Bar Chart
  6. Drill down on one of the bars

Cause

Some notes missed in BW side.

Resolution

This issue has been solved by implementing the SAP notes below:

2567476 - CX_BICS_RUNTIME_EXCEPTION CX_RSR_HIER_MEMBER_NOT_FOUND

2591889 Error reading the data of InfoProvider containing Version dependent Hierarchy

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0