2616602 - Adding a Spare Part to a Service Order Leads to The Error ‘Item XXX: Products w/ item Group Spare Part (Advanced Ship/Sales) Not Supported For Location of srv Provision Supplier Service Center.’

SAP Knowledge Base Article - Public

2616602 - Adding a Spare Part to a Service Order Leads to The Error ‘Item XXX: Products w/ item Group Spare Part (Advanced Ship/Sales) Not Supported For Location of srv Provision Supplier Service Center.’

Symptom

  • You create a new Service Order.
  • You add an item with the item type SHIP - Spare part (advanced ship/sales) and you receive the error message ‘Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’ (where XXX stands for the item type)

Environment

SAP Business by Design

Reproducing the Issue

  1. Go to the Service Orders Work Centre.
  2. Choose New Service Order from the Common Task list.
  3. Navigate to the Items Tab.
  4. Add an item with the item type SHIP - Spare part (advanced ship/sales).

You receive the error message: 'Item XXX: Products w/ item group Spare part (advanced ship/sales) not supported for location of srv provision Supplier Service Center.’

Cause

The item type SHIP - Spare part (advanced ship/sales) is not supported for Service location Supplier.

Resolution

For more detailed information refer to the Help Centre document entitled Services.

Keywords

Service, Spare Part, location of service provision, Supplier Service center , KBA , service order , spare part , location of service provision , supplier service center , AP-SVO-SO , Service Order , Problem

Product

SAP BUSINESS BYDESIGN 1802