2616245 - How to install the Android SAP SuccessFactors Mobile App in the China Market?

SAP Knowledge Base Article - Public

2616245 - How to install the Android SAP SuccessFactors Mobile App in the China Market?

Symptom

Cannot download SuccessFactors Mobile App in China through Google Play Store.

Environment

  • SuccessFactors Platform BizX
  • SuccessFactors Mobile

Resolution

Prerequisite

You must first install the Amazon Appstore on your Android mobile device.

Installing the Amazon Appstore

To install Amazon Appstore on your Android device:

  1. Open the Amazon Appstore;
  2. Click “立即下载” (Get Amazon App) to install the Amazon Appstore;

Note: If you are unable to install the Amazon Appstore, try the following settings. On your Android Device, go to Settings à Security à Unknown sources à Allow app installs from 'unknown sources'. Then open the Amazon Appstore on your device.

  1. Register for an Amazon account. If you already have an Amazon account, sign in:

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DOWNLOADING THE SAP SUCCESSFACTORS MOBILE APP

Prerequisite

If you already have a version of the SAP SuccessFactors Mobile app on your Android device, you must delete or uninstall it before downloading the latest Android app from the Amazon Appstore. Older versions of the app will not work and will not be updated by the new Amazon Appstore version.

To download the SAP SuccessFactors Mobile app:

  1. Search for “successfactors” or “SAP” in the app search field:

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  1. Click “获得” or “安装” to install the SAP SuccessFactors Mobile app:

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  1. Click the “打开” button to launch the SAP SuccessFactors Mobile app:

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See Also

2577716 - How to add your company to the new Successfactors App's authentication method?

2550363 - How to activate / authenticate / login on SuccessFactors App?

Keywords

successfactors mobile app amazon appstore android china market , KBA , LOD-SF-FWK-MOB , Mobile Framework , How To

Product

SAP SuccessFactors HCM Core all versions