SAP Knowledge Base Article - Public

2615785 - SAP JAM - Group Task report missing assignee and follower details

Symptom

Tasks Report generated for a SAP Jam group not showing relevant information for tasks having high number of assignees and followers.

Environment

SAP Jam

Reproducing the Issue

  1. Go to any group in SAP Jam, having more than 100 users, where you are an admin.
  2. Create a task and assign it to more than 100 members.
  3. Go to 'Reports' tab in the group and generate a report of type "Tasks Report".
  4. The Report will not have assignees or followers listed for the above task.

Cause

This is expected behavior. Tasks having more than 100 assignees will not have assignee/follower details in the report.

Note: If "Allow User Level Reporting / Dashboard" is not enabled by the administrator under the Feature Management options in the SAP Jam Admin console, the Created By, Assignee Name, Assignee Status and Follower Name will not appear for any tasks in the report.

Keywords

Task Report Group Report Assignee Follower , KBA , LOD-SF-JAM-REP , Jam Reports , Problem

Product

SAP Jam Collaboration 1802