2615623 - Question Library is missing from "Question Libraries" in the Admin Center.

SAP Knowledge Base Article - Public

2615623 - Question Library is missing from "Question Libraries" in the Admin Center.

Symptom

I have uploaded a question library but the library is not visible in "Question Libraries" in the Admin Center.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Import a question to a question library.
  2. Go to "Question Libraries" in the Admin Center.
  3. The Question Library is missing.

Cause

The user is using a different language from the language of the uploaded question library.

Resolution

For a question library to show in "Question Libraries" you need to have questions uploaded in the language of the user you are logged in as.

For example:

If you upload question library in en_US and then search for the library using en_UK you will not be able to find the library. You will only be able to see the library if you upload questions in en_UK or change your language to en_US.

Keywords

KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions