SAP Knowledge Base Article - Public

2615101 - How to avoid blank FirstName ,LastName , Email id in Security= > Users

Symptom

Customer can see many users with missing FirstName or LastName or Email under Security => Users .
Customer do not want to include such users who miss this data in User Sync file

Environment

All DC

Reproducing the Issue

In User sync file from BizX , many users/candidates have missing FirstName or LastName or Email
when Onboarding process the file , same missing data can be noticed in Security => Users

Cause

Configuration need to be corrected

Resolution

Super Admin access is needed. (Please raise support incident if you do not have Super Admin access)
Navigate to Super admin => Accounts => Account Options
Search for feature name :
HRDataService.SyncUser.CheckExistenceOfFirstName
HRDataService.SyncUser.CheckExistenceOfLastName
HRDataService.SyncUser.CheckExistenceOfEmail

firstname.PNG
By default value will be False , change this to True to ensure above fields are validated while adding record in Security => Users

See Also

NA

Keywords

FirstName missing , LastName missing , Email missing , ExistenceOfEmail , Security users , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508