Symptom
Customer is unable to use Outlook Plugin under Citrix Thin clients.
Environment
Citrix and Outlook Add-in
Cause
The Outlook client-side add-in is not supported on Citrix.
Resolution
This is the current system behaviour
Keywords
Citrix, Outlook, Addin , KBA , citrix , outlook addin , support of citirx , LOD-CRM-GW-OUT , Outlook , How To
Product
SAP Cloud for Customer add-ins all versions