SAP Knowledge Base Article - Public

2615091 - Support of Outlook plugin for Citrix Thin clients

Symptom

Customer is unable to use Outlook Plugin under Citrix Thin clients.

Environment

Citrix and Outlook Add-in

Cause

The Outlook client-side add-in is not supported on Citrix.

Resolution

This is the current system behaviour

Keywords

Citrix, Outlook, Addin , KBA , outlook addin , citrix , support of citirx , LOD-CRM-GW-OUT , Outlook , How To

Product

SAP Cloud for Customer all versions