2614975 - Mobile - Rating icons appear in Brown color on iPhone - Performance Management

SAP Knowledge Base Article - Public

2614975 - Mobile - Rating icons appear in Brown color on iPhone - Performance Management

Symptom

The color of the rating icons now appear in Brown instead of Yellow. Is there a way to change it back to Yellow?

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Mobile App

Reproducing the Issue

  1. On your Successfactors mobile app, open a performance form that has ratings enabled.
  2. Notice that the color of the rating icons show in Brown.

    Brown rating icons.jpg

Cause

Darken Colors setting on iPhone is enabled.

Resolution

In the recent SuccessFactors mobile app update on iPhone (Version 6.7.1), users can now switch on Darken Colors to improve readability. If you are now seeing the rating icons in Brown, the Darken Colors setting is already enabled on your iPhone device.

To change the color of the rating icons back to Yellow, the Darken Colors setting has to be disabled.

On your iPhone please go to Settings > Accessibility > Increase Contrast > Darken Colors.

Keywords

PM mobile, form rating mobile, rating color mobile, forms mobile , KBA , LOD-SF-PM-MOB , Mobile Interface , Problem

Product

SAP SuccessFactors HCM Core all versions