Customers have reported they are able to deleted candidate profile in RCM (Recruiting Management) but are unable to delete the related profile in RMK (Recruiting Marketing).
- Recruiting Marketing (RMK)
Reproducing the Issue
1. Access https://clients.jobs2web.com, https://clients12.jobs2web.com or https://clients17.jobs2web.com
2. Select your Company
3. Click on Members tab
4. Set Date Added to Forever
5. Search by candidate's name
6. Press Search button.
The personal information still will be shown even after the candidate is delete from RCM
The candidate profile deletion process have not been completed yet.
After remove a candidate from RCM, a process called Remove PII is immediately started in RMK. This process is responsable to delete the candidate profile in RMK and takes 72 hours to complete.
RMK, Recruiting Marketing, Unable to Delete Candidate Profile, Cadidate Profile Deletion, Remove PII, GPDR, RCM, Recruiting Management , KBA , LOD-SF-RMK , Recruiting Marketing , LOD-SF-RMK-ADM , Administration, Settings, Permissions , Problem