SAP Knowledge Base Article - Public

2614415 - How To Find The User Who Deleted A Sales Order

Symptom

You are trying to search for a particular Sales Order in the system, but you are unable to find it and want to find the user who performed the Delete operation.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work-center.
  2. Go to the Sales Order view.
  3. Search for the Sales Order, XYZ (XYZrepresents the ID of the Sales Order).

The Sales Order cannot be found.

Cause

Sales Orders with the "In Preparation" status can be deleted.

Resolution

Once a document is completely deleted, it is not possible to identify the Business User who performed the action.

Keywords

"Sales Orders", "Deleted" , KBA , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign all versions