Symptom
You are trying to search for a particular Sales Order in the system, but you are unable to find it and want to find the user who performed the Delete operation.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Sales Order work-center.
- Go to the Sales Order view.
- Search for the Sales Order, XYZ (XYZrepresents the ID of the Sales Order).
The Sales Order cannot be found.
Cause
Sales Orders with the "In Preparation" status can be deleted.
Resolution
Once a document is completely deleted, it is not possible to identify the Business User who performed the action.
Keywords
"Sales Orders", "Deleted" , KBA , AP-SLO-SO , Sales Order , How To
Product
SAP Business ByDesign all versions