2614379 - Error Faced During Price-List Upload

SAP Knowledge Base Article - Public

2614379 - Error Faced During Price-List Upload

Symptom

You are trying to upload a price-list using Microsoft Excel, but you are unable to save it, due to the error "The remote Server Returned an error: (500) internal Server Error".

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Open the Excel template with the saved data of the price list.
  2. Log on to the system using the respective credentials.
  3. Click on the Save Data To button.

The following error is faced: "The remote Server Returned an error: (500) internal Server Error, Total Number of Records Saved: 0".

Cause

For optimum perfomance, the number of line items on the price-list are best limited to around 10000 or lesser. When you check the price-list affected it is seen that the number of line items exceeds 10000 and hence, the issue is faced.

Resolution

Reduce the number of line items in the Price-list and limit it to a number lesser than 10000. Once this is done, the price-list can be saved onto the system

See Also

2423217 - Unable to Upload a Price List using Excel due to the Error: "The remote Server Returned an error: (500) internal Server Error".

Keywords

"Price List", "Microsoft Excel", "Server", "Error" , KBA , AP-PRC-PR , Pricing , Problem

Product

SAP Business ByDesign all versions