You are creating an Over-the-counter Sales document, but the Logistics Area is not proposed in the Outbound Delivery, and the document is inconsistent. Since you have maintained a Logistics Area XYZ (XYZ represents the Logistics Area ID) with the Logistics Usage 'Over the Counter Stock', you expects the system to propose this Logistics Area.
SAP Business ByDesign all versions
Reproducing the Issue
Navigate to the `Over-the-Counter Sales` work center.
Go to the Common Tasks view and select the action "New Over-the-Counter Sale".
Enter the necessary Details.
Click the Invoice.
The system creates the Over The Counter Sale document ABC (ABC represents the Over The Counter Sale ID).
Go to the Outbound Deliveries view.
Find and select the Outbound Delivery ABC.
Click the Edit button.
Go to the Line Items tab.
You can see that the Logistics Area ID column is empty.
The system is not proposing the Logistics Area, because there is no stock available.
Logistics Area determination works only if there is an existing inventory in the system which could be either positive or negative. For negative inventory, negative stock indicator must be set in the corresponding Logistics Area if inventory has to be consumed from this stock.
The system is working as designed.
Over The Counter Sales, Outbound Delivery, Logistics Area missing , KBA , over the counter sales , logistics area missing , outbound delivery , AP-ODP , Outbound Delivery Processing , AP-CI-CIR , Customer Invoice Request , How To