When a user logs in and goes to My Learning, the assigned items showing are from the previous user logged in.
Successfactors Learning Management Syste (LMS) - b1708 version
Reproducing the Issue
1. User 1 logs in and checks on My Learning for the courses assigned.
2. User 1 logs out. User 2 logs in and checks on My Learning.
Result: User 2 My Learning shows courses assigned to User 1.
- Customer had already cleared cache and cookies in their machines.
- Issue is happening regardless of the machine being used.
Workaround is to entirely bypass the SMS by the following configuration:
1. Admin> Configuration> System Configuration
2. BizX > newSessionForEachDeeplinkFromBizX = true
learning plan my learning assignments assigned items my learning newSessionForEachDeeplinkFromBizX , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem