SAP Knowledge Base Article - Public

2614042 - Error Messages Preventing The Creation of Sales Leads

Symptom

The error messages 'Enter all Mandatory fields' and 'Closer not assigned to chosen LOB' preventing Sales Lead creation.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Leads view.
  3. Select the New button.
  4. Enter a value in all mandatory fields.
  5. Error messages are triggered.

Cause

The Sales Leads view will be made Obsolete in one of the upcoming releases in Cloud for Customer. Because of this, it is advised not to use this view to create Leads in the system.

Resolution

The Leads view should be used for creating Leads in the system.

Keywords

Sales, Leads, Enter all Mandatory fields, Closer not assigned to chosen LOB , KBA , leads , sales , enter all mandatory fields , closer not assigned to chosen lob , LOD-CRM-LM , Lead Management , How To

Product

SAP Cloud for Customer 1802