2613618 - Candidate's name being replaced by other person's name - Recruiting Management

SAP Knowledge Base Article - Public

2613618 - Candidate's name being replaced by other person's name - Recruiting Management

Symptom

This article will provide information on a system behavior where, upon applying to a job requisition, the candidate name will be replaced by the candidate referrer name. If, by any chance, the scenario you are facing does not include a referrer and a referree, you may please disregard this article.

Environment

SuccessFactors Recruiting Management (All versions)

Reproducing the Issue

When the candidate applies to a job requisition, the candidate is filling out all the required information and also fills the referral fields with the name of his/her referrer. After applying, it will be noticed that the candidate name will be replaced to be the same the referrer name.

Resolution

There is currently no permanent fix for this issue, but it is still possible to have the candidate name changed within the candidate profile and the application by either the candidate or the recruiting operators with proper permissions.

This situation is internally classified as an known issue and we have our Development team working on it (RCM-46532). We currently have not defined the date when the fix will be patched, but we would like our clients to know we are aware about and it working on it. This article will be updated as we have news from our developers.

Keywords

Candidate name Referrer name , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions