SAP Knowledge Base Article - Public

2613574 - Score Summary Report not capturing time spent

Symptom

Time spent is not being captured if the user does not finish the course by selecting on of the AICC wrapper options.

Environment

SuccessFactors Learning Management System (LMS)

Resolution

This is an intended behavior, LMS tracks the time spent through wrapper when user clicks agree or disagree options.

For the No. of Attempts, the count will increase every time the user launches the course.

See Also

 2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

lms, Score Summary Report, time spent, aicc wrapper, tracking, LMS, SAP, time , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors Learning all versions