2613296 - Custom Offer fields not showing in the mobile app

SAP Knowledge Base Article - Public

2613296 - Custom Offer fields not showing in the mobile app

Symptom

Custom fields which have been defined in the mobile section are not appearing in the mobile app.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Create an offer approval

2. Send it to the next approver

3. That approver opens the offer in the mobile app

4. Some of the custom fields are not showing in the app

Cause

The custom offer fields that are not showing have been configured as 'custom = false'.

Resolution

Change the custom fields to 'custom = true' in the Offer Details Template and they should appear in the mobile app.

Keywords

Mobile Application, Phone, Offer Approval, Missing Offer Approval fields, Offer Approval fields not displayed. , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions