2613052 - Take Action Menu Empty

SAP Knowledge Base Article - Public

2613052 - Take Action Menu Empty

Symptom

Take Action Menu not showing Change Job and Compensastion Information and Termination in Take Action Menu on Employee page.

Environment

Successfactors Employee Central: Manager Self Service (MSS)
Successfactors Employee Central: New People Profile (PP3)

Reproducing the Issue

Please provide step-by-step instructions on how to reproduce your issue:

Step 1: Navigate to Employee Profile

Step 2: Select 'Take Action' menu - menu is empty

Resolution

Check the provisioning  setting for EC2MDF Migration Setting. If it's checked, system will not show Change Job and Compensation Inforamtion and Termiantion in Take Action menu. Please uncheck the tick and Save. Now system will show Change Job and Compensation Inforamtion and Termiantion in Take Action menu.

 

Provisioning_EC2MDF Migration_ check.png

Keywords

Take Action Empty, Take Action Not showing, Termination menu not showing, MSS, Manager Self Service , KBA , LOD-SF-EC-PP3 , People Profile 3 , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core all versions