2613051 - Numeric Chart Widget does not appear properly on 4,7" screen in SAP Analytics Cloud (SAC) Mobile App

SAP Knowledge Base Article - Public

2613051 - Numeric Chart Widget does not appear properly on 4,7" screen in SAP Analytics Cloud (SAC) Mobile App

Symptom

  • Device preview mode does not reflect in SAP Analytics Cloud Mobile App when using iPhone 6S.
  • Size of the numeric chart widgets are different.
  • First responsive block looks correct, but size of the numeric chart is bigger on the additional block.
  • Same looks good on iPhone SE, i.e. it matches with the view could be seen on Device Preview mode.

Environment

  • SAP Analytics Cloud 2018.3.4
  • SAP Analytics Cloud Mobile App (latest)
  • Apple iPhone with 4,7 inches screen size

Reproducing the Issue

  1. Grab an iPhone 6S with the latest SAP Analytics Cloud Mobile App installed.
  2. Log into your system through the mobile app and open the story with multiple numeric chart widgets.
  3. Observe that some values look bigger, than how they appear on an iPhone SE or in the device preview mode in the browser.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics,BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, 4.7, inches, mobile app, mob, chart , numeric, widget, screen resolution, size, iphone, ios , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0