2612309 - Internal career site displays zero job postings for select employees

SAP Knowledge Base Article - Public

2612309 - Internal career site displays zero job postings for select employees

Symptom

  • Customer reports that for only a select number of employees, their internal career site does not display any job postings even after clearing out the filters. The external career site is working fine and jobs are seen to be posted.

Environment

  • SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to BizX instance.
  2. Go to Home > Careers.
  3. Click the Search Jobs button.
  4. Zero internal job postings displayed.

Cause

  • The employee's data from the user data file is configured on an incorrect default locale (i.e. en_USA).

Resolution

  1. Export the user data file from Admin Center > Employee Export.
  2. Validate the default locale of the employee - it should use the correct locale (i.e. en_US is the correct locale).
  3. Perform the necessary corrections in the user data using Employee Import if seen that the default locale is configured incorrectly.

Keywords

  • Internal Career Site
  • Internal Job Posting
  • No jobs displayed
, KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions