You replicate business partners from your ERP system and notice that the messages are failing in Web Service Message Monitoring with the following error:
'Enter a 'Valid From' date'
SAP Hybris Cloud for Customer
Reproducing the Issue
Pre-requisites: you have a working communication scenario for replicating business partners from ERP to Cloud for Customer (C4C).
You replicate a business partner from your ERP to C4C.
- Go to the Administrator work center in C4C.
- Open the Web Service Message Monitoring under General Settings.
- Observe the failed message. You find the following error in the Error Log for one of the messages: 'Enter a 'Valid From' date'
Observe the payload of the problematic message: you send a contact person (<ContactPerson>) for the account which is already assigned to a different account in C4C.
If a contact already exists in C4C and assigned to an account, it is not possible to assign it via replication to a different account.
enter a valid from date, business partner replication, ERP, contact person , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To