2612240 - Only One Script Available for Selection in Account Management

SAP Knowledge Base Article - Public

2612240 - Only One Script Available for Selection in Account Management

Symptom

You want to use Multiple Scripts while creating or editing an Account, but only one script is available for selection.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Account Management work center and access the view Accounts;
  2. Click on the New Button;
  3. In the New Account screen, click the dropdown menu for the Script field;
  4. There is only one script available.

Cause

The scripts were not setup in the activity Multiple Scripts.

Resolution

You need to setup the multiple scripts from the Business Configuration activity. You can do so by following the steps below:

  1. Go to the Business Configuration work center and access the view Implementation Projects;
  2. Select your First Implementation Project and click on Open Activity List;
  3. Search for the activity Multiple Scripts;
  4. Open it and select which scripts you want to use, you will also need to select which script is the default;
  5. After saving the settings here, the scripts will be displayed in the Scripts field in account creation.

Keywords

account management, multiple scripts , KBA , SRD-CRM-ACC , Account Management , How To

Product

SAP Business ByDesign all versions