SAP Knowledge Base Article - Public

2612213 - After the user uploaded a report to the instance it is receiving an aplication error - Online Report Designer

Symptom

A report was uploaded to the instance, but an application error is received on trying to edit the reporting. See below:

"An inconsistency in the data associated with the page you have requested has been detected and the application is unable to process your request.

Details of the problem have been logged to enable SuccessFactors staff members to review this issue.

Click here to continue."

Environment

SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Login to the instance;
  2. Go to Analytics;
  3. Select the imported report;
  4. An application error is received.

Cause

Engineering is working to determine the cause.

Resolution

As a temporary solution it is possible to duplicate the report using the actions option on report center or follow the steps as below on the analytics:

  1. Select a folder;
  2. Add page > existing page;
  3. Select the previous report.

This will correct the behavior and the other report can be deleted.

Keywords

Application error ORD - Upload report - import report - access to ORD , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors Workforce Analytics all versions