SAP Knowledge Base Article - Public

2611195 - Analytics Tab has Disappeared - Online Report Designer / Report Center

Symptom

  • The reporting module has disappeared for all users
  • Analytics tab is missing
  • Reports tab is missing

Environment

SAP SuccessFactors HCM Suite

Cause

Report Center was enabled by mistake and the required permissions haven't been given

Resolution

Recommended Fix (Upgrade Center):

if it hasn't been 30 days since the upgrade was performed, it can be disabled from the Upgrade Center:
Admin Center > Upgrade Center > View Recently Completed Upgrades > Undo the Report Center

If it has been more than 30 days since the Upgrade or if undoing the Upgrade doesn't work for some reason, follow the below steps:

  1. Admin Center > Reporting and Analytics > Manage Report Center
  2. Uncheck all three checkboxes

It is also required to check if the user has the "Show Analytics" permission on the RBP.

See Also

2525974 - How to Disable the Report Center with Q3 2017 (1708) Release?

2541057 - How to check when Report Center was activated via Upgrade Center

Keywords

Report, Center, Analytics, Tab, missing, not available, appear, disappear, reporting, reports, gone, hidden , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Suite all versions