SAP Knowledge Base Article - Public

2611138 - ISO code XX is not correct in the VAT registration number Error When Replicating Business Partners

Symptom

You replicate business partners from ERP and you deactivated the Tax Field Check in Countries activity in Business Configuration, however, you still get the following error in Web Service Message Monitoring:

'Error while processing inbound third party communication'

'ISO code XX is not correct in the VAT registration number' (where XX represents the ISO code of the tax number).

Environment

SAP Hybris Cloud for Customer

SAP ERP

Reproducing the Issue

Pre-requisites: working integration scenario for business partner replication between C4C and ERP.

  1. Go to the Administrator work center.
  2. Under General Settings click on the Web Service Message Monitoring link.
  3. Observe the messages from your ERP system related to business partners.
  4. The messages fail with the below error despite that you disabled Tax Field Check:

'Error while processing inbound third party communication'

'ISO code XX is not correct in the VAT registration number'

Cause

Though the validation check for the tax number is turned off, a few basic validation for the respective tax number happens (e.g. ISO number). Validation check for the format or number range of the tax number does not happen if you turned off the Tax Field Check.

Resolution

You need to maintain proper tax number when sending a business partner from ERP to C4C.

Keywords

ISO, tax number, Tax Field Check, VAT registration number , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer 1802 ; SAP Cloud for Customer 1805 ; SAP Cloud for Sales 3.0 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0