SAP Knowledge Base Article - Public

2611119 - The XML File from Data Extraction is Showing as Corrupt or as Empty

Symptom

You noticed that, while opening the XML file from the Data Extraction, it is empty or corrupt on your text editor program (such as Excel).

Environment

SAP Business ByDesign 1802.

Reproducing the Issue

  1. Go to Application and User Management;
  2. Click on Data Extraction view;
  3. Select the required Run ID;
  4. In Extraction Files, select the XML file;
  5. Then click on Download;
  6. You will see that the file is corrupt or empty.

Cause

The developers are improving the Data Extraction tool and they performed a compression for the resulted file, via zipping it during the download.

Resolution

To overcome this scenario, please change the file suffix to ".zip" (instead of ".xml") and open the file with a zipping tool (such as WinZip, WinRar, 7zip).

Keywords

Data Extraction, File corrupt, XML file, File Empty , KBA , SRD-CC-MIG-DXT , BYD- Data Extraction Tool , Problem

Product

SAP Cloud for Customer 1802