SAP Knowledge Base Article - Public

2610881 - Bank Charges Option is Missing in the Dropdown for Payment Difference Reason

Symptom

You are not able to view Bank Charges option in the Dropdown for Payment Difference Reason while posting outgoing bank transfer for Non-Localized Country.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payables work center and choose the Suppliers view.
  2. Select the Supplier Accounts subview.
  3. Choose Supplier XYZ, and then choose View (XYZ represents Supplier ID).
  4. Choose required Open Item and then choose Pay Manually By -> Outgoing Bank Transfer.
  5. Enter the Relevant Details.
  6. Click on Apply Discount or Credit.

You try to select Bank Charges in the dropdown for Payment Difference Reason.

Cause

You have not added the Bank Charges option in the Business Configuration under Payment Difference Reason. You need to add the Bank charges option manually as it is a Non-Localized country.

Resolution

  1. Go to the Business Configuration Work center.
  2. Go to the Implementation Projects view. 
  3. Choose the Project and Choose Open Activity List.
  4. Go to the Fine-Tune tab and search for Reasons for Payment Differences for Non-Localized Countries activity.
  5. Choose Open tab and select the Non-Localized Country ABC (ABC represents Country Name).
  6. Click on Add Row tab under Assigned Payment Difference Reasons.
  7. Select 11 - Bank charges option in the Dropdown for the Payment Difference Reason.
  8. Choose Save button.

Now you are able to view Bank charges option in the Dropdown for Payment Difference Reason while posting outgoing bank transfer.

Keywords

Non-Localized Country, Bank charges, Payment Difference Reason, Outgoing bank transfer , KBA , outgoing bank transfer , bank charges , non-localized country , payment difference reason , apply discount or credit. , AP-PAY-PO , Payment Order , Problem

Product

SAP Business ByDesign all versions