When opening a candidates resume using the inline resume viewer it is showing random characters instead of text.
Sap SuccessFactors Recruiting Management
Reproducing the Issue
- Go to a candidates application.
- Open the resume using the inline resume viewer.
- The resume will show random characters instead of text.
This is being caused by a limitation of the inline resume viewer.
This issue is being caused by the formatting a candidate uploads their resume in. There is currently no way to restrict the format a candidate uploads their resume in.
The current workaround is to download the resume. There is a internal enhancement request to hopefully resolve the limitations the inline resume viewer is experiencing. The current release date of the enhancement is b1802.
Strange Characters, Inline Resume Viewer , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem