2610510 - Error Message: "No Phone Number Found for Tax Payer Party Contact Person" While Releasing Tax Returns

SAP Knowledge Base Article - Public

2610510 - Error Message: "No Phone Number Found for Tax Payer Party Contact Person" While Releasing Tax Returns

Symptom

You are trying to release tax returns in Tax Management work center, but you are receiving the below error message:

"No phone number found for tax payer party contact person"

Environment

SAP Business ByDesign 1711 and higher.

Reproducing the Issue

  1. Go to Tax Management work center;
  2. Click on Withholding Tax Returns view;
  3. Select Tax Return ID XXX; (XXX represents the ID of the Tax Return)
  4. Click Release;
  5. Receive error message.

Cause

The error shows up when you have not maintained the necessary contact details of the Person Responsible for the tax return type.

Resolution

To maintain the contact details, you can follow the steps below:

  1. Go to Tax Management work center;
  2. Go to Withholding Tax Returns view;
  3. Select the Tax Return ID XXX;
  4. On this same screen, in the General Information section, click on the Tax Authority name;
  5. On the screen that opens, click on Edit -> Company Tax Arrangement;
  6. Go to the tab Tax Return Arrangements;
  7. Double-click the Person Responsible for the tax return type from the tax return that has the error message;
  8. Click You Can Also and select Open Personnel File;
  9. Select Personal Data tab;
  10. Select Private Contact Data sub tab;
  11. Maintain the details there;
  12. Click Save.

Keywords

tax return; person responsible; withholding tax returns; release tax returns; phone number; contact person; tax payer party , KBA , SRD-FIN-TAX , Tax Management , Problem

Product

SAP Business ByDesign all versions