SAP Knowledge Base Article - Public

2610219 - Application error while trying to generate a document

Symptom

While trying to generate a document an application error, with fingerprint id fd98b3c78f6562c9dd4b7fea310492d45d0290b0, occurs.

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central
  • Document Generation

Resolution

  • This issue is because the template is exported from a different instance and then used.
  • If the template contains images, the images should be uploaded again and then the doucment should be downloaded.
  • If the document does not contain any images, a new document should be created and then downloaded.

Keywords

SF, success factors, EC, application error, fd98b3c78f6562c9dd4b7fea310492d45d0290b0, Error while generating document, ECT-92296, image, photo , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core all versions