2610160 - Pricing Information Not Taken Over in Sales Quote From Opportunity

SAP Knowledge Base Article - Public

2610160 - Pricing Information Not Taken Over in Sales Quote From Opportunity

Symptom

Pricing information not taken over in a sales quote created as follow up item from an opportunity.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Pre-requisites: You have internal pricing configured in the system.

  1. Go to the Sales work center.
  2. Select the Opportunities view.
  3. Open opportunity ABC (ABC represents the name of the opportunity).
  4. Select the Products facet.
  5. Add a product and fill in the Negotiated Value.  
  6. Go to the Sales Documents facet.
  7. Create a new sales quote.
  8. Open the new created sales quote.
  9. Select the Products facet.

The pricing data is not taken over in the new created sales quote.

Cause

This is the expected system behaviour.

Resolution

No pricing data are taken over into a sales quote, which was created as a follow up item of an opportunity.

This is new feature requirement.

See Also

https://influence.sap.com/sap/ino/#/idea/205481/?section=sectionDetails

Keywords

Pricing, Sales Quote, Opportunity. , KBA , pricing , sales quote , opportunity , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP HYBRIS C4C 1802 ; SAP HYBRIS C4C 1805