SAP Knowledge Base Article - Public

2610121 - Output Type RD00 does not contain a SAPScript form type/PDF form type Error in Sales Order

Symptom

Within the Document Flow facet of a sales order, you wish to display the PDF of the ERP invoice, but when you select this document you get the following error:

'Output Type RD00 does not contain a SAPScript form type/PDF form type’.

Environment

SAP Hybris Cloud for Customer

SAP ERP

Reproducing the Issue

  1. Open the Sales work centre.
  2. Select the Sales Order view.
  3. Select a sales order.
  4. Within the sales order, navigate to the Document Flow facet.
  5. In the Document Flow UI click the PDF icon.
  6. You receive the error 'Out Type RD00 Does Not Contain a SAPScript Form Type/PDF Form Type'.

Cause

  1. Login to ERP.
  2. Enter Transaction code NACE.
  3. Select appropriate Application for e.g. V1 - Sales or V3 - Billing.
  4. Click on Output types.
  5. Find and select output type RD00.
  6. Double click Processing routines.
  7. Select the one with Medium Print Output, double click the row.
  8. Under Processing Routines select Smart Form or PDF.

Resolution

The generation of print preview PDF files are not supported in SD standard for billing documents.

Keywords

ERP , PDF, Smartform, Output Type, RD00,SAPScript , form type , PDF form type , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer add-ins all versions