SAP Knowledge Base Article - Public

2609894 - "Next" Button missing when candidate creates Candidate Profile

Symptom

  • Candidates  cannot complete the profile creation due to missing "Next" button on the Candidate Profile creation page.
  • As a result candidates are unable to apply for the jobs posted.

Environment

  • SAP Success Factors HCM Core
  • Recruiting Management

Reproducing the Issue

  1. External candidate creates or logs into their account, or an internal candidate accesses the Careers tab.
  2. Candidate  clicks on their  My canddiate profile sub tab.
  3. Next button on the bottom right of the candidate profile is missing.

Resolution

Open an incident with support to enable "Complete Profile before Application" in provisiong via our free change process.

Support: Please refer to internal memo for more details.

Keywords

SF, Success Factors, Next Button missing, Complete Profile Button , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem

Product

SAP SuccessFactors HCM Core 1711