SAP Knowledge Base Article - Public

2609498 - Class Progress report missing user status information.

Symptom

The Class Progress Report does not populate Status ID and Status Description columns for users.

Environment

SuccessFactors Learning Management System (LMS) - All Support Versions

Reproducing the Issue

1. Ensure Class Status reference fields are configured in the GUI. You can check this by naviagting to References > Learning > Class Status

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2. Next you can Apply Statuses to users. Navigate to Learning > Classes > Users

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3. Follwoing this, execute the Class Progress Report. Note Users’ class status columns will be empty even though they have been applied via LMS interface.

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Resolution

  • This is expected behaviour as there is no event history from the users.
  • The statuses are applied solely in the LMS GUI.
  • Therefore, there is no data recorded in the Database.
  • Hence the class status column does not provide a status.

Keywords

LMS, Report, Class Progress report, Column, Empty, Status ID, Status Description, Class Status, Classes , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions

Attachments

apply staus.png
references.png
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